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Last updated: January 2025
Wakoi Fish("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
We may collect information you provide directly, including your name, email address, postal address, phone number, and any other information you submit via inquiry forms, account registration, or contact forms. We also collect certain technical data automatically, such as IP address, browser type, and pages visited, via cookies and similar technologies.
We use the information we collect to process inquiries and orders, communicate with you about your account and purchases, send transactional and service-related emails, improve our website and services, and comply with legal obligations. We do not sell your personal data to third parties.
Our website uses cookies to maintain your session, remember your preferences, and analyse traffic patterns. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
We may share your information with trusted service providers who assist us in operating our website and fulfilling orders (e.g., shipping agents, email service providers, payment processors). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Account data is retained for the duration of your account and for a reasonable period thereafter.
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your data. To exercise any of these rights, please contact us at info@wakoifish.com.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this page periodically.
For questions or concerns about this Privacy Policy, please contact us at info@wakoifish.com.
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